Terms and Conditions
Terms and Conditions
Please read these Terms and Conditions carefully before using the services of Valoria Property Solutions("Company," "we," "us," or "our"). By accessing our website, submitting a service inquiry, or otherwise engaging with us, you agree to be bound by these Terms.
01
Acceptance of Terms
By engaging with Valoria Property Solutions LLC — whether through our website, phone, email, or any other channel — you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of our services immediately.
These Terms apply to all clients, visitors, lenders, investors, and property managers who interact with our company.
02
Services
Valoria Property Solutions LLC is a Virginia-based property preservation company serving residential and commercial clients across multiple states. Our services include, but are not limited to:
Property InspectionsSecuring & Lock ChangesDebris Removal & Trash OutsLawn MaintenanceWinterization ServicesVacancy MonitoringRepairs & Maintenance
All services are performed in accordance with HUD, FHA, and FNMA industry standards. We reserve the right to decline any service request at our discretion. Scope, pricing, and timelines are agreed upon prior to the commencement of any work.
03
SMS Communications
By providing your mobile phone number to Valoria Property Solutions LLC, you consent to receive SMS text messages from us related to:
Service updates & schedulingWork order status notificationsAccount & billing alertsPromotional offers
Consent is not a condition of service. You are not required to consent to SMS communications as a condition of receiving any service from Valoria Property Solutions LLC.
04
Message Frequency & Rates
Message frequency
May vary based on account activity
Data rates
Standard message & data rates may apply
Message frequency depends on the nature of your engagement with us (e.g., active work orders, promotions). You are responsible for any fees your mobile carrier charges for receiving SMS messages.
05
Opting Out
You may opt out of receiving SMS messages from us at any time. To unsubscribe, reply to any SMS message you receive from us.
Upon receipt of your opt-out request, we will send a one-time confirmation message and will cease all further SMS communications to your number, except as required by law. To re-subscribe, you may text at any time.
06
Help & Support
If you need assistance or have questions about our SMS service, you can:
Reply HELP to any SMS message you receive, or reach our support team directly:
info@valoriapropertysolutions.com
+1 (571) 717-6588 / +1 (571) 410 2642
10462 Brackets Ford Cir, Manassas, VA 20110
07
Privacy & Data
Your personal information, including your mobile phone number, will be handled in accordance with our Privacy Policy. Key commitments include:
No third-party sharing for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.
We collect only the information necessary to deliver our services and communicate with you effectively. Your data is stored securely and used solely for the purposes outlined in these Terms and our Privacy Policy, available at valoriapropertysolutions.com.
08
Intellectual Property
All content on the Valoria Property Solutions website — including text, images, logos, service descriptions, and documentation — is the property of Valoria Property Solutions LLC and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from our website or communications without our prior written consent.
09
Limitation of Liability
Valoria Property Solutions LLC will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, delays beyond our reasonable control, pre-existing property conditions not disclosed at the time of engagement, or third-party actions.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you for the specific service giving rise to the claim.
10
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
Any disputes arising from these Terms or your engagement with Valoria Property Solutions LLC shall be subject to the exclusive jurisdiction of the state and federal courts located in Prince William County, Virginia.
11
Modifications
Valoria Property Solutions LLC reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. We will notify active clients of material changes via email or SMS. Continued use of our services following any update constitutes your acceptance of the revised Terms.
12
Contact Us
If you have any questions regarding these Terms and Conditions, please reach out to us:
Valoria Property Solutions LLC
10462 Brackets Ford Cir, Manassas, VA 20110, United States
+1 (571) 410 2642 / +1 (571) 717 6588